How AI is disrupting the role of call centres and call centre staff

Call centre employees are among the white-collar workers currently feeling the AI crunch.

Data breach costs exceed 20% of revenue

Cisco surveyed nearly 3,000 CSOs and security operations leaders from 13 countries. They found that data breaches cost...a lot.

Executive interview: Kirk Bresniker, chief architect, HPE

"We want to change the basic economics of having relatively scarce amounts of memory."

Society urged to nurture cyber talent at Microsoft security conference

“Whether we want to acknowledge it or not, we live in the era of cyber supervillains."

US man jailed for hacking into celebrity accounts

Jennifer Lawrence and other celebrities get justice.

Microsoft’s cloud privacy battle may go to US Supreme Court

A battle that began in December 2013 may be heading to the Supreme Court.

National crime survey figures show growing cyber crime

There were 3.6 million fraud and 2 million computer misuse offences in the 12 months to September 2016.

Lack of diversity risks creating big gaps in AI

You get out what you put in - and that's a problem if everyone creating AI looks and thinks the same way.

The evolution of smart Dubai

Dubai has emerged as one of the few places in the Middle East to offer smart city benchmarks, and its evolution will be closely watched.

The Alan Turing Institute takes cloud-first stance on data science research

“The idea of the institute is to do things that you can’t easily do in other universities. "

There is no shortage of open data. The question is, is anyone using it?

Open data success stories are few and far between.

Secure IoT before it kills us

This is not hyperbole.

Most manufacturers will use customer-facing VR by 2020

84% of manufacturers hope to increase their use of virtual reality technology for customer service.

UK youngsters unwittingly exposing private data

The children's commissioner for England has called on the government to add “digital citizenship” to the school curriculum for children from the age of four.

Robots replace staff at Japanese insurance firm

The insurance firm will spend around £1.4m to install the IBM system.

Alexa enters home automation

Don't expect a seamless transition to a smart home.

Top 10 virtualisation and storage stories of 2016

2016 wasn't *just* about flash storage.

Top 10 HR technology stories of 2016

HR technology is reaching a turning point.

Auticon: the IT consultancy that employs only autistic IT professionals

Workforce diversity is good business, says Auticon Ltd UK CEO.

Top 10 software development stories of 2016

Software development is now a strategic priority for many companies.

Top 10 business applications stories of 2016

If you hadn't heard, artificial intelligence and the internet of things are a pretty big deal.

Top 10 state surveillance, investigatory powers and activism stories of 2016

Oh, (big) brother was it an eventful year.

2017 UK IT budgets show increased CRM and business automation focus

The results are in: CRM is a top priority for UK IT.

Top 10 CW Middle East stories of 2016

Big data, self-driving cars...the Middle East is changing fast.

Top 10 CW Nordics stories of 2016

A cashless Sweden, a Finland bounceback...catch up on the news from the Nordics this year.

IT error means 420,000 Scottish taxpayers not informed of new rates

Word is they will still need to pay.

Top 10 IT security stories of 2016

Data breaches dominated coverage this year, but that's not all.

European court delivers blow to Snoopers’ Charter

Get ready for a rewrite.

Top 10 women and diversity stories of 2016

There was lots of discussion about diversity in tech this year - and plenty of disappointing revelations, too.

Top 10 cyber crime stories of 2016

Not all cyber crime news was negative this year.

Consumers prepare for Christmas broadband misery

It could be a blue Christmas for many Broadband customers.

Top 10 cloud stories of 2016

The top cloud coverage of 2016 reveals a change in IT buying behaviours - and the impact on the rest of the market.

Telecoms: Opportunities and challenges in 2017

The telecoms industry is enjoying unprecedented demand for network services.

Citrix: How the great survivor challenges the tech giants

What's behind Citrix's staying power - and what the future holds.

IT Priorities 2017: What will IT decision-makers be focusing on?

30% of CIOs in our annual survey said big data analytics would be their main IT initiative for 2017.

HP Inc: The difference a year makes

"We have had more innovation in the last 12 months than we have in the last 12 years." - HP Inc. UK MD George Brasher

UKtech50 interview: ARM Holdings CEO Simon Segars

“The topic everyone is concerned about is access to people with the right skills.” - Simon Segars, ARM Holdings CEO and our choice for the most influential person in UK IT

UKtech50 2016 - The most influential people in UK IT

Our UKtech50 list is here once again. Did your pick make the cut?

What happens to data protection when we leave the EU?

What will happen after Brexit? There are three possible scenarios.

UK falls below global cyber security confidence

The UK gets a 'D' for cyber risk assessment - and the rest of the world isn't doing much better according to Tenable Network Security's survey.

Amazon Web Services has added 1,000 new features this year.

UK and European firms to continue to invest in data protection ahead of GDPR

Our latest IT priorities survey shows mobile and cloud security at the top of many organisations' lists.

Top 10 ANZ enterprise IT stories of 2016

The southern lands are unique when it comes to IT.

US and UK government expand surveillance powers

Two makes a trend?

One in four Wi-Fi hotspots vulnerable to attack, study finds

Kaspersky Lab advises wi-fi users to remain vigilant.

Everyone is a role model, says Jacqueline de Rojas

Being a role model is not a choice for female tech professionals.

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